What Our Clients Say

What I liked most was that Marcus and Sarah were in the weeds with us. They weren't just managing—they were reviewing code, asking hard questions about our business model, pushing back when our ideas didn't make sense. You don't get that from most agencies.

We'd been burned by two agencies before Lumon. They actually understood HIPAA—not just at a checkbox level, but how it affects architecture decisions. The product they built handles 50,000 patient interactions a month without a single compliance issue.

Our old system was a disaster—custom software from 2011 that nobody wanted to touch. Lumon's team modernized it piece by piece while we kept running. Six months in, fuel costs are down 30% and my drivers actually like using the app.

We needed someone who could move fast without breaking things. Lumon shipped our new e-commerce platform in 4 months, and our conversion rate went up 40% the first quarter. They got our brand in a way other tech teams never did.

I'm technical myself, so I can tell when a team knows what they're doing. Lumon's engineers are senior in a real way—they debate architecture decisions, they care about code quality. Our app hit the top 10 in travel apps within six months of launch.

The AI lead scoring they built actually works. Not in a 'it's slightly better than random' way—our sales team closes 3x more deals now because they're talking to the right people. Lumon understood our sales process before they started coding.

We had 15 years of technical debt. Everyone told us we needed a complete rewrite. Lumon convinced us to do it incrementally—they were right. Zero downtime, zero data loss, and our cloud bill dropped 60%. That takes real expertise.

The chatbot they built handles 80% of our patient calls now. What impressed me was how they tested it with real patients before launching—they cared that it actually worked for the people using it, not just that it looked good in a demo.

I've worked with agencies in SF that charged twice as much and delivered half as much. Lumon's team joined our Slack, showed up to standups, and shipped code like they were full-time employees. But with way more experience than we could have hired ourselves.

Security isn't optional in banking. Lumon didn't just build features—they built them right. Our security audit came back cleaner than any internal project we've done. That's rare for an external team.

We went from idea to HIPAA-compliant MVP in 4 months. Most agencies quote 8-12 months for healthcare software. Lumon knew what corners you can cut and which ones you absolutely cannot. That knowledge saved us months.

They redesigned our entire checkout flow and revenue went up 85% in three months. But what I appreciated most was their honesty—when I had a bad idea, they told me instead of just billing for it.